Your HVAC system isn’t just about heating and cooling – it’s about creating an environment where you can thrive. From staying toasty during winter’s chill to keeping cool under the summer sun, your HVAC system works ‘round the clock to keep you and your family comfortable in your home. It’s safe to assume that because of this, you want your HVAC system to function at its highest capacity and to be taken care of as best as possible. Ultimately, this means you need to entrust your HVAC system to the right company. Things can come up. Situations happen. Life occurs. So, you’ll want a company you can call your own and count on when needed! Whether it’s for seasonal maintenance, a diagnosis, or time for an upgrade – you most definitely want to call an HVAC partner that you can trust!
So, how do you decipher between all the companies out there? What things should you factor in your search for your dream HVAC partner? Join Lebanon Heating & Cooling as we walk you through all the details to pick the perfect HVAC company:
- Experience and Expertise: Look for companies with a solid track record and considerable experience in the HVAC industry. Experience often translates to better knowledge, skills, and problem-solving abilities. You can start your search by asking for recommendations from people you personally know – friends, family, neighbors, etc. It’s always a good idea to get the opinion of people you know who have experienced their customer service firsthand. Once you have gained a few recommendations, don’t forget to do some internet sleuthing and check the company’s websites, reviews, and social media.
- Licensing and Certifications: Don’t automatically assume that a company has all the required credentials. It never hurts to ask, and it’s better to be safe than sorry. So, don’t be afraid to ask probing questions like this. Make sure that the HVAC company is appropriately licensed and has relevant certifications. A reputable company will have no issues answering questions like this. The good news is that all of Lebanon Heating & Cooling’s technicians have years of accumulated experience and, even more importantly, are NATE-certified!
- Warranty Coverage: Next, don’t be afraid to ask about warranty coverage. A good company will have a solid warranty backing up their workmanship and top-rated products.
- Transparent Pricing: Transparency is vital. A trustworthy company will be transparent about their prices and, if applicable, will provide a breakdown of their pricing. Furthermore, a good company will not be phased by pricing questions and will have no issues with transparency.
- Range of Services: Check if the company offers a comprehensive range of HVAC services, including maintenance, repairs, installations, and system upgrades. This ensures you have a go-to partner for all your HVAC needs and you are not limited to a few services. One benefit of choosing Lebanon Heating & Cooling as your go-to HVAC partner is that we offer a comprehensive array of HVAC services. But it doesn’t stop there! As a proud member of the Five Star Home Services family, you’ll have access to a one-stop shop for other home services, such as plumbing and electrical, making it a simplified, seamless process!
- Emergency Services: Sometimes, things happen. HVAC systems can malfunction at any time. It’s good to be prepared, just in case. Do this by ensuring the company provides emergency services so you’re covered in case of sudden breakdowns. For example, Lebanon Heating & Cooling offers emergency services 24\7, 365 days a year! We won’t let you down when your HVAC system does. As a way of showing our dedication to our customers, we are available after-hours, on weekends, and on holidays for emergency HVAC repairs.
- Professionalism and Communication: Trust your gut! Assess the company’s professionalism, responsiveness, and communication skills. A reliable company should promptly address your inquiries and provide clear explanations about their work.
So, there you have it – your roadmap to finding a great HVAC partner! Don’t settle for anything less than an expert team that is qualified to service your home, can keep you feeling cozy no matter what the weather throws your way, and makes you feel at ease. Of course, we would love to have the opportunity to show you what it means to experience excellent customer service. So, if you have any questions, please don’t hesitate to call us. It would be a dream to work with you!
Call Lebanon Heating & Cooling today at (513) 540-1773, or schedule an appointment online now by clicking here!
